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Email: support@pragmatic-consulting.co.uk

Tel: 01926 674340

  • Home
  • Courses
    • CITB Accredited Training Courses
      • CITB SMSTS - Site Management Safety Training Scheme
      • CITB SMSTS-R - Site Management Safety Training Scheme Refresher
      • CITB SMSTS Day Release - Site Management Safety Training Scheme
      • CITB TWCTC - Temporary Works Co-Ordinator Training Course
      • CITB TWSTC - Temporary Works Supervisor Training Course
      • CITB SSSTS - Site Supervisor Safety Training Scheme
      • CITB SSSTS-R - Site Supervisor Safety Training Scheme Refresher
      • CITB HSA - Health & Safety Awareness Course
      • CITB SEATS - Site Environmental Awareness Training Scheme
      • CITB Directors Role in Health & Safety
    • City & Guilds Confined Space Training Courses
      • City & Guilds 6160-01 Working in Low Risk Confined Spaces
      • City & Guilds 6160-02 Working in Medium Risk Confined Spaces
      • City & Guilds 6160-03 Working in High Risk Confined Spaces
      • City & Guilds 6160-09 Working in Medium Risk, Entrant & Entry Controller Confined Spaces
    • EUSR SHEA Passport and National Water Hygiene Training Courses
      • EUSR National Water Hygiene (NWH) (Blue Card)
      • EUSR National Water Hygiene (eLearning) (NWH) (Blue Card)
      • EUSR SHEA Water
      • EUSR SHEA Water Renewal
      • EUSR SHEA Water Conversion
      • EUSR SHEA Cross Country Pipelines
      • EUSR SHEA Cross Country Pipelines Conversion
      • EUSR SHEA Gas
      • EUSR SHEA Gas Renewal
      • EUSR SHEA Gas Conversion
      • EUSR SHEA Power
      • EUSR SHEA Power Renewal
      • EUSR SHEA Power Conversion
      • EUSR SHEA Telecoms
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      • EUSR SHEA Core
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    • Health and Safety Training Courses
      • NUCO Emergency First Aid at Work (EFAW) - FAA Level 3 (1 Day Accredited)
      • NUCO First Aid at Work (FAW) - FAA Level 3 (3 Day Accredited)
      • NUCO Manual Handling Course (Principles and Practice) - FAA Level 2 (1 Day Accredited)
      • NUCO Fire Safety Awareness - FAA Level 1 (Half Day Accredited)
      • NUCO Fire Safety Training - FAA Level 2 (1 Day Accredited)
      • NUCO Emergency Paediatric First Aid - FAA Level 3 (1 Day Accredited)
      • NUCO Paediatric First Aid, units 1 & 2 - FAA Level 3 (2 Day Accredited)
      • NUCO Food Safety in Catering - FAA Level 2 (1 Day Accredited)
      • City & Guilds 6318-03 Level 3 Certificate in learning and development
    • Technical / Bespoke Training Courses
      • EUSR Impressed Voltage Awareness
      • EUSR Impressed Voltage for Designers & National Grid Supplier Requirements (SR/234) Overview Training
      • EUSR Impressed Voltage for Managers & National Grid Supplier Requirements (SR/234) Overview
      • EUSR Impressed Voltage for Managers & National Grid Supplier Requirements (SR/234) Overview & IVDE (ECP/EAP) Training
      • National Grid CDAE/PD Supplier Requirements SR/106, SR/107, SR/135, SR/141, SR/162, SR/163, SR/175, SR/183, SR/188, SR/193, SR/212 & SR/215 Awareness Training
      • National Grid PCSM Supplier Requirements SR/106, SR/107, SR/135, SR/141, SR/163, SR/183, SR/188, SR/234 & SR/241 Awareness Training
      • CDM 2015 Awareness & National Grid Supplier Requirements (SR/163) Overview Training
      • Substation Appreciation
      • Pre-Competent Person Training
      • Insulated working under impressed voltage conditions (NSI5 equivalent for contractors)
      • Requirements of The Electricity, Safety, Quality and Continuity Regulations (ESQCR) 2002
    • Utility & Construction Training Courses
      • BESC AME Overhead Lines
      • BESC AME Substation
      • EUSR Category 1 - Locate Utility Services & HSG47 Radio Detection (CAT and Genny)
      • EUSR Category 2 - Implement Safe (Digging) Excavating Practices
      • EUSR Category 3, 4 & 5 - Install, Inspect & Remove Timber, Steel and Proprietary Shoring Systems
      • EUSR Category 3, 4 & 5 Refresher - Install, Inspect & Remove Timber, Steel and Proprietary Shoring Systems
      • EUSR Safe Control of Mains Connection (SCMC) Water Course
      • EUSR HSG47 - Avoiding Dangers Underground Services - HV Substations
      • EUSR Endorsed Butt Fusion Welding
      • EUSR Endorsed Electrofusion Welding
      • EUSR Approved Earthing, Brazing and Exothermic Welding
      • EUSR Approved Manual Handling
      • EUSR Endorsed Gas Detection and Personal Gas Monitor Training
      • EUSR Approved Abrasive Wheels - Mounting and Practical Use of Equipment
      • EUSR Endorsed Fire Warden
      • EUSR Approved Asbestos Awareness
      • EUSR Approved Control of Substances Hazardous to Health (COSHH) Awareness
      • EUSR Endorsed Cable Winch - Trailer 3T Capstan Winch
      • EUSR Endorsed Cable Winch and Cable Pulling
      • EUSR Endorsed Chlorination, De-Chlorination, Flushing & Sampling
      • EUSR Endorsed Excavation Management
      • EUSR Endorsed Hand Arm Vibration Syndrome (HAVS) Awareness
      • EUSR Endorsed Working at Height and Harness Awareness
      • Overhead Line Appreciation
      • Qualitative Face Fit Testing
      • Quantitative Face Fit Testing
    • Electrical Training Courses
      • City & Guilds 2377-77 In-service Inspection and Testing of Electrical Equipment (PAT Testing)
      • City & Guilds 2377-77 In-service Inspection and Testing of Electrical Equipment 3 Day course (PAT Testing)
      • City & Guilds 2382-26 18th Edition Full Course (3 days)
      • City & Guilds 2382-26 18th Edition BS7671:2018+A4:2026 (1 Day Update including Exam)
      • City & Guilds 18th Edition Exam Only
    • Thames Water Passport
      • Thames Water Passport Course
    • Safe Control of Operations (SCO) Gas Training Courses
      • EUSR SCO (Safe Control of Operations) Modules 1 & 2: Core & Permit to Work (Was previously SCO1)
      • EUSR SCO (Safe Control of Operations) Module 3: Non-Routine Operations (NRO) (Was previously SCO4)
      • EUSR SCO (Safe Control of Operations) Module 3: Non-Routine Operations (NRO) (Was previously SCO4) Renewal
      • EUSR SCO (Safe Control of Operations) Module 4: Routine Operations (RO) (Was previously SCO5)
      • EUSR SCO (Safe Control of Operations) Module 4: Routine Operations (RO) (Was previously SCO5) Renewal
      • EUSR SCO (Safe Control of Operations) Module 5: Form of Authority (Was previously part of SCO1&2)
      • EUSR SCO (Safe Control of Operations) Modules 1, 2 & 5: Core, Permit to Work and Form of Authority (Was previously SCO 1&2)
      • EUSR SCO (Safe Control of Operations) Modules 1, 2 & 5: SCO Core, Permit To Work and Form Of Authority (Previously known as SCO 1&2) Renewal
      • EUSR SCO (Safe Control of Operations) Modules 1, 2, 4 & 5: SCO Core, Permit To Work, Routine Operations and Form Of Authority Renewal
      • EUSR SCO (Safe Control of Operations) Modules 1, 2, 3, 4 & 5: SCO Core, Permit To Work, Non Routine Operations, Routine Operations and Form Of Authority (Previously known as SCO 1&2, 4 and 5) Renewal
    • Network Construction Operations (NCO) Gas / Water Training Courses
      • CABWI Level 1 Certificate in Network Construction Operations - NCO1 Water Assistant
      • CABWI Level 2 Certificate in Network Construction Operations - NCO2 Water Service Layer
      • CABWI Level 2 Certificate in Network Construction Operations - NCO2 Water Main Layer
      • CABWI Level 2 Certificate in Network Construction Operations - NCO2 Water Conversion Main and Service Layer
      • City & Guilds Level 1 Certificate in Network Construction Operations - NCO1 GAS Assistant
      • City & Guilds Level 2 Diploma in Network Construction Operations - NCO2 GAS Service Layer
      • City & Guilds Level 2 Diploma in Network Construction Operations - NCO2 GAS Main Layer
      • City & Guilds Level 2 Diploma in Network Construction Operations - NCO2 GAS Conversion Main and Service Layer
      • EUSR NCO Water Registration
      • EUSR NCO Water re-registration
      • EUSR NCO Gas Registration
      • EUSR NCO Gas re-registration
    • National Grid Training Courses
      • NG NSI9 Testing High Voltage Equipment
      • NG Competent Person Overhead Lines (OHL) CPA LAC ONLY Non-Application of Drain Earths e.g., Civil Works
      • NG Competent Person Overhead Lines (OHL) CPB LAC & PFW Non-Application of Drain Earths e.g., Fountain Forestry
      • NG Competent Person Overhead Lines (OHL) CPC LAC & PFW Application of Drain Earths (No Access onto Conductors) e.g., Tower Painters who Earth
      • NG Competent Person Overhead Lines (OHL) CPD LAC & PFW Application of Drain Earths (Work on Conductors)
      • NG Competent Person Substations NSI6 and NSI8 Full
      • NG NSI2 Limited Renewal
      • NG NSI2 Limited inc Practical Application of Drain Earths
      • NG Person Overhead Lines (OHL)
      • NG Person Overhead Lines Online Renewal
      • NG Person Substations
      • NG Person Substations Online Renewal
      • NG Restoration of Motive Power (ROMP)
    • Streetworks / NRSWA Training Courses
      • NRSWA Signing Lighting and Guarding (Operatives)
      • NRSWA Signing, Lighting and Guarding (Supervisor)
      • NRSWA Signing Lighting and Guarding Reassessment
      • NRSWA Operatives Reassessment Course
      • NRSWA Supervisors Reassessment Course
      • NRSWA Location and Avoidance of Underground Apparatus (LA Old Unit 1)
      • NRSWA Location and Avoidance of Underground Apparatus (LA) Reassessment
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Retention & Career Pathways in Construction & Utilities: Why Training Alone Isn

Retention & Career Pathways in Construction & Utilities: Why Training Alone Isn’t Enough

The industry doesn’t just have a skills problem – it has a continuity problem.

Recruitment gets attention. Training gets budget.
But retention is what determines whether either delivers long-term value.

Across construction and utilities, turnover remains stubbornly high. Many workers leave before becoming fully productive – or move laterally between employers, taking hard-won skills with them.

Training matters. But on its own, it doesn’t keep people.

The Retention Reality

Workforce data shows:

  • Younger workers change roles more frequently than any previous generation
  • Construction has one of the highest early-career exit rates of any sector
  • A significant proportion of leavers cite “lack of progression” rather than pay

This aligns with what we see in practice:
People don’t leave because they don’t want to learn – they leave because they can’t see where learning leads.

Why Training Alone Falls Short

Many organisations invest in courses reactively:

  • A new requirement appears
  • A client demands certification
  • A gap becomes visible

The result is compliance training rather than career development.

Without context, training feels like:

  • A box to tick
  • A burden on time
  • Something done to people, not for them

Our article on Common Training Mistakes explores how well-meaning programmes lose impact through poor alignment.

What Works Better: Visible Pathways

Retention improves when people can answer three questions:

  1. Where am I now?
  2. What’s the next step?
  3. How do I get there?

Career pathways don’t have to be complex. They can be as simple as:

  • Operative → Advanced Operative → Supervisor
  • Technician → Lead Technician → Compliance Lead

Each step should be linked to:

  • Skills
  • Training
  • Responsibility
  • Recognition

This transforms training from “something I have to do” into “something that moves me forward”.

Linking Skills to Future Roles

In our previous blog on Emerging Roles for 2026, we explored how jobs are evolving.

Retention improves when organisations:

  • Show how today’s training supports tomorrow’s role
  • Align learning with future opportunities
  • Make development visible and achievable

This also supports the wider goal of closing the skills gap, explored in:
Construction & Utilities Skills Gap in 2026

The Business Case for Pathways

Organisations that embed career progression see:

  • Lower turnover
  • Faster competence development
  • Stronger safety culture
  • Better return on training investment

Training becomes part of the organisation’s infrastructure, not an admin function.

From Training to Trajectory

The most successful employers don’t just train people.
They build trajectories.

They show:

  • Where someone can go
  • What skills they need
  • How long it might take
  • What support exists

In a sector facing sustained skills pressure, this is no longer optional.

It’s how the industry becomes resilient.

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